Privacy Policy
DNA Electrical is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us through our website (www.dnaelectrical.com.au) and other interactions with our business.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
- Name
- Business name
- Email address
- Phone number
- Job title or role
- Other details provided through our contact forms or correspondence.
1.2 Non-Personal Information
- IP address
- Browser type and version
- Operating system
- Referring website or page
- Website usage data through cookies and analytics tools.
2. How We Use Your Information
We use your information to:
- Respond to inquiries or requests.
- Provide and manage our services.
- Personalise your experience on our website.
- Improve our website, products, and services.
- Communicate important updates, promotional offers, or service information (you may opt out at any time).
- Comply with legal obligations and enforce our terms.
3. Disclosure of Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service providers or contractors who assist in operating our business (e.g., IT support, marketing platforms).
- Legal or regulatory authorities, when required by law or to protect our rights.
4. Cookies and Analytics
Our website uses cookies to enhance your browsing experience. Cookies may collect:
- Data about website usage patterns.
- Preferences to personalize content.
We also use third-party analytics tools (e.g., Google Analytics) to monitor and improve our website performance. These tools collect aggregated, anonymized data.
You can manage or disable cookies through your browser settings.
5. Data Security
We take reasonable steps to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include:
- Secure servers and encrypted data transfers.
- Regular security audits and updates.
While we strive to safeguard your information, no method of electronic transmission or storage is 100% secure.
6. Third-Party Links
Our website may include links to external websites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies when visiting.
7. Your Rights
You have the right to:
- Access, correct, or update your personal information.
- Request deletion of your data, subject to legal or contractual obligations.
- Opt-out of receiving marketing communications.
To exercise these rights, please contact us using the details below.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be reflected on this page with an updated effective date.
9. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
DNA Electrical
Website: www.dnaelectrical.com.au
Email: [email protected]
Phone: 1300 622 332
By using our website, you consent to the terms of this Privacy Policy.